Cancellation Policy

Updated in light of COVID-19

Thank you for your patience as we focused on keeping our guests, our staff, and our partners safe during this dynamic time. It is our intention to be open this winter following the guidelines set out by the government, the provincial health authority, and health experts. We are looking forward to seeing our nordic community able to return to the healthy, active, outdoors lifestyle we love so much.

As a thank you to our loyal XC Supercamps skiers, we have updated our cancellation policy introduced a price freeze that will give you peace of mind when planning for the 2020/21 Season.

We understand that travel plans are uncertain at this stage and may need to be adjusted, so we have eased our cancellation policies to allow greater flexibility to make changes without penalty down the road.

 

Refund Policy
Price Freeze

We will issue a refund (less $50 administrative fees) before November 23, 2020, for any registrant who is unable to attend for any reason. This allows you to save your preferred spot while knowing that you are protected should any unforeseen circumstances arise.

 

For increased flexibility, we will issue a credit for an upcoming camp in the 2020-2021 season for any registrant who needs to change dates for any reason at any time.

  • If you test positive for COVID-19, you must advise the Supercamps Coordinator as soon as possible via email or phone. We will allow a deferral to a later camp within the next 12 months, or a full refund with a doctor’s note. 

  • If you are unable to travel due to border closures or other circumstances directly related to COVID-19, please advise the Supercamps Coordinator as soon as possible. We will allow a deferral to a later camp within the next 12 month, or a refund less $50 for administrative fees.

  • If you are injured, please advise the Supercamps Coordinator as soon as possible with a doctor’s note. We allow a deferral to a later camp within 12 months, or a full refund.

 

 

No increase in 2019-20 pricing, including Early Bird pricing available until September 15th 2020. We know that finances may be tight, and we are trying to run this at the most affordable price point for you, our Supercamp skiers.

 

Our Address
Vernon, BC, Canada
Get in touch
info@xcsupercamps.com
807-707-0880
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