Please provide us written notice of your cancellation up to 6 weeks prior to your scheduled camp to receive a full refund minus a $50 administrative fee.
In other words, a refund (less $50 admin fee) is available if you cancel up to 6 weeks before the start date of your camp. For Camp 1, this means you must advise us of your cancellation by midnight (PST) October 9, 2023 to receive a refund.
If you are injured or ill, advise XCSupercamps staff as soon as possible via email or phone. We will allow a deferral to a later camp within the next 12 months, or a full refund with a medical note.
We staff our camps based on the number of skiers registered and the technique, ability, and goals these skiers have. This means we need a certain amount of lead time to adjust our staffing appropriately if cancellations are made. Yes, we maintain a waitlist, but sometimes we have a spot in Advanced Classic open with 6 people waiting for a spot in Skate Starter.
There are many moving parts in XCSupercamps operations. Know that we are striving to support you as circumstances change, while being upfront about our operational considerations.