Thank you for your patience as we focused on keeping our guests, our staff, and our partners safe during this dynamic time. We are looking forward to seeing our nordic community able to return to the healthy, active, outdoors lifestyle we love so much.
Please provide us written notice of your cancellation up to 6 weeks prior to your scheduled camp to receive a full refund minus a $30 administrative fee.
In other words, a refund (less $30 admin fee) is available if you cancel up to 6 week before the start date of your camp. For Camp 1, this means you must advise us of your cancellation by midnight (PST) October 17, 2022 to receive a refund.
If you test positive for COVID-19, advise XCSupercamps staff as soon as possible via email or phone. We will allow a deferral to a later camp within the next 12 months, or a full refund with a medical note.
If you are unable to travel due to border closures or other circumstances directly related to COVID-19, please advise XCSupercamps staff as soon as possible. We will allow a deferral to a later camp within the next 12 months, or a refund less $30 admin fee.
If you are injured, please advise XCSupercamps staff as soon as possible with a doctor’s note. We allow a deferral to a later camp within 12 months, or a full refund less $30 admin fee.
We staff our camps based on the number of skiers registered and the technique, ability, and goals these skiers have. This means we need a certain amount of lead time to adjust our staffing appropriately if cancellations are made. There are many moving parts in XCSupercamps operations; know that we are striving to support you as circumstances change while being upfront about our operational considerations.